Privacy Policy
Our commitment to protecting your privacy and personal data
2025/12/05
Create Music AI, we respect your privacy and are fully committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you access our website, products, and related services. By using Create Music AI, you consent to the practices described below.
1. Information We Collect
We collect data in several ways to provide and improve our services:
a. Information You Provide
When you register, subscribe, or contact our team, we may collect:
- Your name and email address
- Billing and payment details
- Account settings and preferences
- Any messages or support requests you send us
b. Usage Information
We automatically collect non-personal data about how you use our platform, including:
- IP address, browser type, and device information
- Pages visited and session duration
- Prompts used for AI music generation and general usage analytics
- Referring URLs and approximate location (country or city level only)
c. Cookies and Tracking Tools
We use cookies and similar technologies to:
- Improve and personalize user experience
- Analyze usage to enhance performance
- Remember your preferences and account settings
You may disable cookies in your browser, but doing so may limit some features.
2. How We Use Your Data
Your information helps us to:
- Deliver, operate, and optimize our AI music generation services
- Provide customer support and resolve issues
- Communicate updates, offers, or service-related notices
- Process payments securely through trusted partners
- Prevent fraud and comply with legal obligations
We never sell, lease, or exchange your personal data with third parties.
3. Data Protection and Security
We use SSL/TLS encryption, secure servers, and access controls to protect your information. Only authorized staff can access sensitive data.
However, while we take every precaution, no online system can be guaranteed 100% secure.
4. Data Retention
We keep your data only as long as necessary to:
- Fulfill the purposes stated in this policy
- Meet legal or regulatory requirements
- Resolve disputes or enforce agreements
If you delete your account, we will permanently delete or anonymize your data within 30 days.
5. Your Privacy Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
- Access – Request a copy of your data
- Correction – Fix inaccurate or outdated information
- Deletion – Ask us to permanently remove your data
- Portability – Obtain your personal data in a transferable format
- Objection – Opt out of specific processing or marketing uses
You can exercise these rights by contacting support@createmusicai.ai. We typically respond within 30 days.
6. Third-Party Services
We may use reputable third-party providers for:
- Payment processing (e.g., Stripe, PayPal)
- Analytics and performance tracking (e.g., Google Analytics)
- Secure hosting and cloud storage
These services comply with applicable data protection laws and use your information only as necessary.
7. Children's Privacy
Create Music AI is not designed for users under 13 years old. We do not knowingly collect data from minors. If such data is discovered, it will be promptly deleted.
8. International Data Transfers
As a global platform, your information may be stored or processed in countries other than your own. We ensure that all transfers meet GDPR and other relevant data protection standards.
9. Policy Updates
We may update this Privacy Policy periodically to reflect new regulations or improvements in our practices. Any revisions will be posted on this page with the most recent "Last Updated" date. For major changes, users may be notified via email or dashboard alerts.
10. Contact Information
For questions or requests related to this Privacy Policy, please contact us at:
📩 Email: support@createmusicai.ai 🌐 Website: https://createmusicai.ai
Our support team is available Monday to Friday, 9:00 AM – 6:00 PM (UTC) to assist with privacy-related matters.
Last Updated: December 5, 2024