Contact Us

Get in touch with Create Music AI support team

2025/12/05

We're here to help! Whether you have questions about our service, need technical support, or want to share feedback, we'd love to hear from you.

Get in Touch

Email: support@createmusicai.ai

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC+8)

Response Time: We typically respond within 48 hours during business days.

What We Can Help With

  • Technical Support: Issues with music generation, downloads, or account access
  • Billing Questions: Subscription management, refunds, and payment issues
  • Feature Requests: Suggestions for new features or improvements
  • Copyright Inquiries: Questions about licensing and commercial use
  • General Inquiries: Any other questions about Create Music AI

Before You Contact Us

For faster assistance, please check our documentation:

Need immediate help with your account?

If you're experiencing technical issues, please include:

  • Your account email
  • A description of the issue
  • Any error messages you're seeing
  • Screenshots if applicable

This helps us resolve your issue faster.